Returns & Refunds

30-Day Hassle-Free Returns

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Our Promise to You

If you’re not 100% happy with your purchase for any reason, we’ll make it right. Simple as that. No hoop-jumping, no runaround โ€” just real customer service.

Return Eligibility

We accept returns within 30 days of delivery for items that are:

  • Unworn and in original condition
  • In original packaging with all tags attached
  • Not marked as Final Sale

How to Start a Return

It’s easy โ€” just follow these 3 steps:

  1. Email us at sh*****************@***il.com with your order number and reason for return.
  2. We’ll send you a prepaid return shipping label within 1 business day.
  3. Pack your item securely, attach the label, and drop it off at any USPS location.

Refund Processing

Once we receive and inspect your return (usually within 2โ€“3 business days), we’ll issue your refund to the original payment method. Refunds typically appear on your statement within 5โ€“10 business days depending on your bank.

Damaged or Wrong Item?

If your order arrives damaged or you received the wrong item, we sincerely apologize. Email us at sh*****************@***il.com with a photo of the item and your order number, and we’ll send a replacement immediately at no charge โ€” no need to return the original.

Related: Shipping Policy ยท Track Your Order ยท Contact Us