FAQ

Frequently Asked Questions

Everything you need to know about our disco cowboy hats.

Shipping & Delivery

How long does shipping take?

Most orders ship within 1–2 business days. Standard shipping takes 4–7 business days anywhere in the USA. Expedited (2–3 days) and Express (1 day) options are available at checkout. You’ll receive a tracking email as soon as your order ships.

Do you offer free shipping?

Yes! We offer FREE standard shipping on all USA orders over $75. For orders under $75, shipping is a flat $7.99.

Do you ship internationally?

We currently ship to all 50 US states. International shipping to Canada and the UK is coming soon. Sign up for our newsletter to be notified when international shipping launches.

Sizing & Fit

What sizes do your hats come in?

Most of our disco cowboy hats feature an adjustable inner band that fits head sizes from 21″ to 24″ (approximately size S through XL). This covers about 95% of adult head sizes. Visit our Size Guide for detailed measurements.

How do I measure my head for the right fit?

Use a flexible measuring tape and wrap it around your head about 1 inch above your ears, across your forehead. That measurement in inches is your hat size. Most women’s head sizes range from 21″ to 23″. See our full Size Guide for a visual guide.

Product & Quality

Are these hats suitable for outdoor music festivals?

Absolutely — that’s exactly what they’re designed for. Our hats are made from durable materials that hold up to sun, light wind, and hours of dancing. Thousands of customers have worn them at Coachella, Stagecoach, and country music festivals across the USA.

How do I care for my disco cowboy hat?

Store your hat on a hat stand or in the box it came in to maintain its shape. To clean, gently wipe with a dry or slightly damp soft cloth. Do not submerge in water, use harsh cleaning products, or expose to prolonged direct sunlight while storing.

What’s the difference between your hat styles?

Mirror Disco Hats — Covered in tiny mirror tiles that catch and reflect light beautifully. Best for indoor events and night festivals. Sequin Hats — Softer shimmer, great for daytime wear. Fringe Hats — Classic western style with a fun modern fringe detail. Festival Hats — Bold colors and prints, maximum personality.

Returns & Orders

What is your return policy?

We offer a 30-day hassle-free return policy. If your hat arrives damaged, doesn’t fit, or you’re not 100% happy, email us and we’ll arrange a return or exchange. See our full Refund Policy for details.

Can I cancel or change my order after placing it?

We process orders quickly — usually within 24 hours. If you need to make a change, email us at sh*****************@***il.com as soon as possible. We’ll do our best to accommodate your request, but we can’t guarantee changes once the order has shipped.

Still have a question?

Our team replies within 24 hours on business days.